Sewage Cleanup in Louisville, KY

A certified crew is on the way in 60 minutes or less, 24/7. With a biohazard like sewage, response time directly affects how much of your home stays safe and how large your insurance claim becomes. The faster we contain and extract it, the less contamination spreads into flooring, walls, and air.

Extraction and decontamination often happen the first day. Structural drying then runs about 3 to 5 days depending on how far the contamination spread and how much material had to be removed. We monitor with daily moisture readings and do not close out until your home reaches a documented dry standard.

It depends on your policy. Unlike a burst pipe, a sewer or drain backup is often excluded unless you carry a separate sewer or water backup endorsement, which many Louisville homeowners add for a small amount. We will review the cause with you, document everything for the claim, and bill your carrier directly through Xactimate, the same software your adjuster uses.

Yes. We are locally owned, fully insured, and triple master IICRC-certified, and we back our work with a 100% money-back guarantee. When you call us for a sewage backup, you are dealing with trained biohazard technicians who follow IICRC standards, not a general handyman. We can provide proof of insurance on request before any work begins.

Every sewage backup is different, so the cost depends on how far the contamination spread and how much porous material has to be removed and replaced. Because sewage is a Category 3 biohazard, the price also reflects the extra containment, protective equipment, disposal, and sanitizing the job requires, not just extraction and drying.

The good news is that most sewage losses are covered when you carry sewer or water backup coverage, and because we bill your insurance directly through Xactimate, your out-of-pocket cost is often just your deductible. We give you an honest, upfront estimate after we assess the damage, never a guess over the phone. Call (502) 365-6779 for a free assessment.

Yes. Under IICRC S500, sewage is Category 3, or black water. It can carry bacteria, viruses, and parasites, so it needs professional extraction, protective equipment, antimicrobial treatment, and safe disposal. Do not wade in or try to mop it up yourself. Call us at (502) 365-6779, and keep people and pets away from the area until our crew arrives.

Not everything, but porous materials like carpet, padding, drywall, and insulation that absorbed sewage usually have to be removed and disposed of under regulation, because they cannot be fully sanitized. Hard, non-porous surfaces such as tile, sealed concrete, and metal can be cleaned, sanitized, and saved. We tell you honestly what stays and what has to go, and we document all of it for your insurance claim.

Odor from sewage lives in contaminated materials and the air, not just on the surface, so masking it does not work. We remove the affected porous materials, treat surfaces with EPA-registered antimicrobial products, and run HEPA air scrubbers to clean the air. Then we deodorize the space until the home is genuinely safe and the smell is gone, not just covered up.

Sewage is Category 3 contaminated water, so it requires containment, protective equipment, biocide treatment, and disposal of porous materials, on top of the extraction and drying that a clean-water loss needs. In short, it is a biohazard job, not just a water job. That is why sewage cleanup has to be handled by certified technicians who follow IICRC standards, not treated like an ordinary spill.